Individuals
HMRC Enquiries
Expert representation when HMRC investigates your tax affairs
Overview
Receiving an HMRC enquiry letter is stressful. You worry about penalties, back-taxes, and your reputation.
We manage HMRC enquiries from start to finish. Our team handles correspondence, gathers evidence, negotiates with HMRC, and protects your interests. We've resolved hundreds of enquiries successfully - from simple questions to complex investigations.
Don't handle this alone. Professional representation significantly improves outcomes.
Key Areas Covered
What we cover as part of this service.
- Understanding HMRC enquiry types (compliance, aspect, aspect of returns)
- Responding to information notices correctly
- Gathering and organising evidence
- Communicating with HMRC officers professionally
- Negotiating acceptable outcomes
- Penalty mitigation and reasonable excuse claims
- Closure notices and appeals
- Voluntary disclosure (COP9)
- Understanding taxpayer rights throughout the process
Common Issues We Solve
Problems we see regularly — and how we fix them.
Panic Response
Many people panic when HMRC writes, leading to poor responses or admission of facts that weaken their position. We respond strategically.
Document Disorganization
HMRC requests specific documents. Without them organised, you either delay or provide incomplete evidence. We organise and present systematically.
Penalty Exposure
If HMRC finds errors, you face penalties on top of back taxes. We argue reasonable excuse where applicable to reduce or eliminate penalties.
Pricing for This Service
Clear fees. Fixed fee confirmed in writing before we begin.
Priced on consultation
Enquiry management services priced on consultation based on complexity and scope.
Fixed fee confirmed in writing before we begin.
Get Your Fixed QuoteFrequently Asked Questions
Don't panic, and don't respond hastily. Contact us before replying to HMRC. Hasty responses can undermine your position. We'll review the enquiry, advise your position, and handle responses professionally.
Yes. We're registered as tax agents. You can authorise us to deal with HMRC on your behalf. We handle all correspondence and negotiations.
Simple enquiries may close within a few months. Complex investigations can take 18+ months. We work to close efficiently while protecting your interests.
Depends on the nature. If it's an honest mistake, reasonable excuse can minimise penalties. If it's negligence or fraud, penalties increase. We advise your position and options.
Sometimes. If you have exposure you want to resolve, we can negotiate a settlement with HMRC. This closes the enquiry and provides certainty.
Why Choose UA Tax
Expert Representation
Registered tax agents with proven track record closing enquiries.
Penalty Mitigation
We argue reasonable excuse and minimise penalties where possible.
Calm Process
We handle the stress. You get expert guidance and outcomes.
Client success story
HMRC Enquiry - Expense Deductibility
Situation
Self-employed contractor received full enquiry letter from HMRC challenging claimed expenses over 3 tax years. HMRC claimed expenses weren't genuinely business-related.
Challenge
Client anxious about potential penalties and back-taxes owed. Records somewhat disorganised. Unsure how to respond to HMRC.
Solution
We reviewed all records, categorised expenses, identified which were clearly defensible and which had weak support. Organised evidence chronologically. Negotiated with HMRC officer on item-by-item basis. Conceded indefensible items while strongly defending legitimate expenses.
Outcome
Enquiry closed with HMRC accepting 75% of claimed expenses. Client paid back tax on disputed 25% but no penalties assessed. Estimated penalty exposure was £5k+; instead, no penalties. Client now maintains proper records for future compliance.
Ready to discuss your HMRC enquiry?
Book a consultation and we will confirm what you need and provide a fixed fee quote.